Communication is examined as a managed activity. The PFQ wants you to plan communication — who needs what, how often, in what form — and to know the strengths and limits of each method.
What communication covers in the PFQ
- The communication plan: audiences, content, frequency and channel
- Communication methods and their trade-offs
- Barriers to communication
- Reporting: what to report and to whom
- The link between communication and stakeholder engagement
Where candidates lose marks
Treating more communication as better — relevance and tailoring matter more than volume.
Assuming verbal and written are interchangeable — one gives interaction, the other a record.
Reporting the same thing to everyone.
Free, timed, exam-style questions across all ten PFQ topics — with an explanation for every answer and a per-topic breakdown.
Start a free practice testCommunication questions, answered
Why plan communication rather than just doing it?
A communication plan makes sure the right people get the right information, in the right form, at the right frequency. Relevance and tailoring matter more than volume.
When is verbal communication better than written?
Verbal is better for interaction, discussion and immediate feedback; written is better for a formal record and audit trail. The two are not interchangeable.
The other nine topics
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